Find out what is blocking your signal, before you spend anything
Every Proeye coverage project starts with a free initial desktop analysis. We review your site and the problem, then tell you whether an onsite RF survey is the right next step.
- FreeThe initial desktop analysis costs nothing and commits you to nothing
- Onsite RF surveyMeasured signal for each carrier, inside and on the roof, quoted separately
- Design and quotationA recommended system, predicted coverage and a quotation subject to survey
Two stages, clearly separated
A desktop analysis is a first look from the information you send. An onsite RF survey is a technical measurement of the building. They answer different questions.
Stage 1, free
Initial desktop analysis
Our design team reviews the site details, plans and photos you send, and the problem you describe. We come back with our initial view of:
- the likely cause of the coverage problem
- which type of system may suit, from a single repeater hub to a building-wide CEL-FI QUATRA DAS
- which carriers and areas the project needs to cover
- whether an onsite RF survey is needed, and what it would involve
- an indicative budget range, so you can plan before committing to a survey
A desktop analysis is not a design or a quotation, and the budget range is indicative only. It does not measure the signal in your building.
Stage 2
Onsite RF survey
A Proeye technician measures the signal for each carrier inside the building and on the roof, and identifies donor antenna options and equipment locations. It follows our existing assessment and quotation process.
- RSRP and signal quality per carrier, area by area
- Donor signal on the roof, and which cell sites the building can see
- Hub, riser, cable and antenna locations
- Access, induction and safety requirements for the installation
The survey scope and any cost are confirmed with you before we attend.
From first contact to a working system
The same sequence runs on every coverage project, with documentation at each step.
Desktop analysis
Your site details and plans reviewed at no cost, with our initial recommendation.
Onsite RF survey
Signal measured for each carrier, inside the building and on the roof.
Design and predicted coverage
A system design drawing and predicted coverage, area by area.
Quotation
A quotation for the designed system, preliminary until survey and engineering design are complete.
Installation and as-built survey
Installation, commissioning and a signal survey that shows what the system delivers.
See what that last step looks like in a real project: designed, then measured, in a Victorian warehouse store
What to send us
The more we know, the more useful the desktop analysis. Send what you have; we will ask for the rest.
Our quotation form accepts plans and photos. Upload only documents you are authorised to share, and tell us if plans are confidential.
- The site. Address, building type, floor area and number of levels.
- The problem. Where reception fails, for whom, and what it affects: calls, data, EFTPOS, alarms, lifts or staff devices.
- The carriers. Telstra, Optus, Vodafone, or all three. In New Zealand, the networks your people use.
- Plans and photos. Floor plans (PDF preferred), roof photos and photos of the problem areas.
- The building's status. Occupied, under construction or being refurbished, and your timeframe.
- Existing equipment. Any repeaters, antennas or DAS already on site.
See an installed system
For suitable prospective clients, we may be able to arrange a visit to an existing Proeye installation: aged care sites in Victoria and New South Wales, and a retail development and a warehouse store in Victoria.
Seeing a working repeater hub or QUATRA system in a similar building answers questions a drawing cannot: how much space the equipment takes, where antennas sit and what the installation looks like when it is finished.
Visits are available on request. Each one depends on the site owner's permission and their access arrangements, so we cannot offer a visit to every site or at every time. We never identify our clients without their approval.
Ask about a site visitQuestions about assessments
If your question is not here, call us on (03) 9012 7545.
Is the desktop analysis really free?
Yes. The initial desktop analysis is free and does not commit you to a survey or a system. It is based on the information you send, so it is a first view rather than a measured result.
Why is an onsite RF survey needed?
Signal inside a building depends on its construction, the cell sites nearby and each carrier's network. Only measurements on site show where coverage fails and where a donor antenna can receive a clean signal, so a system cannot be properly designed or quoted without them.
Do you work outside Victoria?
Yes. We are based in Melbourne and deliver projects across Australia and in New Zealand. Desktop analysis works the same way wherever the site is.
Can you guarantee coverage before the survey?
No. A repeater extends the signal that is available outside; it does not add network capacity. Any configuration we discuss before the survey is preliminary, subject to the site survey and engineering design.
What signal level do you design to?
Proeye's coverage target is RSRP better than −95 dBm in the areas that need service. That does not mean we accept −95 dBm as adequate everywhere. Other factors matter too. For example, where a problematic background signal is already arriving at around −95 dBm RSRP, the repeater DAS needs to dominate it, at around −85 dBm RSRP.
We work with you to determine the problem and what needs to be done to fix it.
If you have your own acceptance criteria, we will work through them with you to make sure they are feasible and fit for purpose. Criteria copied from another project or specification can lead to an over-engineered or under-engineered design.
Start with a free initial desktop analysis
Send the site, the carriers you need and where coverage fails. We will review it and tell you what the next step should be.